The SSA provides services to client agencies from multiple locations across the state.
If you are viewing this page from a Queensland Government computer you can access detailed contact information for your agencies services on the SSA Customer site (Queensland Government computers only).
If you are accessing this page from home:
Email: customerfeedback@ssa.qld.gov.au
Phone: 1300 SHARED (742733)Regional contact details (Excel - 61KB)

We are committed to effectively handling complaints in a timely and efficient manner.
If you have a complaint about our service or actions, we encourage you to read our complaints brochure (PDF 218KB). The brochure provides details on how we handle complaints. Contact information can be found on pages three to six of the brochure.
For further information regarding the manner in which the Department of Public Works administers complaints, please read the department’s complaints management policy and procedure.